Good to know – information for our guests

Your accommodation will be ready from 4 pm. Approximately 10 days before your arrival, you will receive all the information for easy online check-in as well as further details for your stay. On your departure day, we kindly ask you to vacate the accommodation by 10 am so that we can prepare it for the next guests.

Changes are only possible by prior arrangement and subject to availability.

Breakfast buffet is served as of 8:00. You can join until 9:00 

Changes only possible by prior arrangement and subject to availability

Children are welcome from 6 years old

No animals are allowed

  • A 10% discount will be given on the room rate by direct bookings as of 7 nights.
  • For any stay under 3 nights, a one-time surcharge of 20 € per person is applied. Short stays are only bookable on short notice and depend on availability.
  • Tourist tax: 3€ per person per night as of 16th year of life.
  • Breakfast is included in the room rate. Our apartment guest can book an optional breakfast at 14€/person/day

Preferably you can pay the amount a few days before arrival by bank transfer. On site you can pay cash or with card.

IBAN: AT60 3699 0000 0872 4908 
Name: Vanoystaeyen/Dille

Our cancellation policy:

  • until 30 days before arrival: free of charge
  • until 14 days before arrival: 50 % of the room price
  • until 7 days before arrival: 70 % of the room price
  • within 7 days before arrival: 90 % of the room price

In case of early departure or late arrival (e.g. due to weather conditions), no refunds will be given.

We offer you, entirely optional, the possibility to take a hotel cancellation insurance from Europäische Reiseversicherung with your reservation.

You find all the information on this link, where you can easily take out the insurance online. Please take into account that the insurance should be taken within 3 days after making your reservation. Otherwise, there will be a waiting period of 10 days.